Changed your mind? No problem!
At Purely Gourmet, we have complete faith in the quality of our gifts, which is why we're thrilled to introduce our 30-day money-back guarantee. Now you can experience our delightful gifts risk-free!
How does our 30-day Gifting Guarantee work?
If you've had a change of heart about your purchase and wish to return it, you're more than welcome to do so within the 30-day period. Purely Gourmet is dedicated to ensuring your satisfaction, and we'll gladly provide a refund or exchange, as long as:
- You return the item within 30 days of purchase.
- You provide sufficient proof of purchase.
- The item is in its original condition (unused and suitable for resale).
To return your product, you'll be responsible for covering the expense of shipping the goods back to Purely Gourmet. Please note that if you prefer an exchange, a separate shipping fee may apply for sending the exchanged item.
In the event that you're unable to provide satisfactory proof of purchase, Purely Gourmet may, at our absolute discretion, offer an exchange for the current value of the item, provided that:
- The item is in its original condition (unused and suitable for resale, doesn’t need to be rewrapped).
- The item is in its original packaging,
- We can verify that the item was originally purchased from Purely Gourmet (not a third party).
Unit 7/57-59 Whiteside Rd,
Clayton South VIC 3169
Any further questions feel free to get in contact with us at email@example.com